Compliments, Complaints & Suggestions

We want to ensure that we provide good quality homes and services to all our service users and we want to hear from you if you are not happy with the service that we have provided for you. Letting us know how you feel about our service will give us an opportunity to improve and make sure we get it right for you in the future.

Have you visited one of our services recently? You can send us your anonymous feedback by filling out the feedback form, which can be downloaded from the link below. Simply fill in the form and send it to, Rapport & Housing Care, The Old Wharf, Station Road, Cuxton, Kent, ME2 1AB.

Here you can also download our leaflets regarding our compliments, complaints and suggestions procedures. If you cannot find the information you are looking for, or you require this in a different format, please contact

Useful Documents